Overview
Comments and the activity log let your team collaborate right where the documents live. Instead of long email threads about a file, you can leave a note directly on the folder or file — and the activity log shows what changed, who changed it, and when. Everyone gets context without meetings or message-hunting.
This works on both folders and files throughout the Files area in Stax.ai CX.
Why it helps
Conversations stay attached to the work. A question about a census file lives on that file, not buried in someone's inbox.
Clear accountability. The activity log shows exactly what happened and who did it.
Faster catch-up. A teammate returning from vacation can read the comments and log instead of scheduling a call.
Less channel-hopping. Fewer "quick question about that file" emails and chats.
How to comment and review activity
Open Files and select the folder or file you want to review.
Add a comment to share an update, ask a question, or note next steps. The comment appears with your name, visible to your team.
Open the Activity log for that location to review recent changes.
Look for key details — who made each update and when it happened.
Use comments and activity together: the log tells you what changed, and comments tell you why.
Tips
Tip: When you upload a new version of a document, leave a comment saying what changed. The activity log records the upload; your comment adds the context.
Tip: Use comments for decisions ("Approved — send to client") so the record lives with the file, not in a chat thread nobody can find later.
Related articles
Files Overview
Navigating and Organizing Files
Uploading and Sharing Files